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How Being Too Polite Costs You Money

How Being Too Polite Costs You Money

Here’s some advice on using negotiation tactics learnt from Indian parents to save yourself plenty of money.

One thing about being the child of Indian parents is that you get to see them in operation across a number of areas – feeding 200 members of family with a highly effective mobile kitchen infantry unit; fitting 200 members of family into a three bed-semi; getting every single auntie you’ve ever met to drag you onto the dancefloor at a wedding; organising an array of potential suitors when a daughter or son is ready for marriage (I’ve managed to evade this one so far!).

However the most impressive, and to be honest most uncomfortable, is when they are negotiating over buying something. You see being brought up in the UK has given me the fantastic quality of English politeness, which is respected around the world. However our desire to be what we think is polite often leads us to missing out on opportunities to save money.

I remember many a time wanting to curl up and become invisible when the following conversation would take place when on holiday between my mum and usually a shop keeper trying to sell some souvenir or gift:

Mum: “How much is this please?”
Shop keeper: “It’s $50 Madam” (or whatever the currency was)
Mum: “That’s too much, I’ll give you $5″

Now my wanting to be polite would never let me start the negotiation off there, but my mum had been genetically engineered as an Indian to know how to negotiate, and had also probably seen her parents do the same. And you know what? She might not have got it at $5, but most likely at $10 (still less than my starting price would have been), and interestingly that was usually the price the shopkeeper was aiming for anyway.

This tactic is known as an Opening Gambit in negotiation terms and stated simply means “Ask for more than you expect to get”. You will quite often surprise yourself with what is possible.

There’s a saying that goes “You never make more money per hour than when you’re negotiating”. If you think about it, it’s usually true.

What’s being too polite costing you? Let me know and what you could do about it!

Check out my upcoming Top Ten Indian Negotiation Tactics for more on this!

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6 Comments For This Post

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